Privacy Policy

1. Introduction

Revive Body Rolling (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains how we collect, use, store, and protect your data.

2. Information We Collect

We may collect the following personal information:

• Name and contact details (phone, email) when you book a session
• Health information relevant to your treatment (disclosed voluntarily)
• Booking history and preferences
• Website usage data through cookies (with your consent)

3. How We Use Your Information

• To provide and manage your body rolling sessions
• To communicate with you about bookings and services
• To ensure your safety during treatments
• To improve our services and website experience
• To comply with legal obligations

4. Third-Party Services

We use Fresha for booking management. When you book through Fresha, your information is subject to Fresha's Privacy Policy. Fresha acts as a data processor on our behalf and maintains its own GDPR and data protection compliance. We do not sell or share your personal information with third parties for marketing purposes.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of electronic storage is 100% secure.

6. Your Rights Under POPIA

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

7. Cookies

Our website uses essential cookies for functionality and optional analytics cookies with your consent. You can manage your cookie preferences through the consent banner or your browser settings.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

9. Contact Us

For privacy-related queries or to exercise your rights, contact our Information Officer at info@revivebodyrolling.co.za.