POPI Act Consent
Protection of Personal Information Act, 2013 (Act No. 4 of 2013)
About POPIA
The Protection of Personal Information Act (POPIA) is South Africa's data protection legislation. It gives you rights over your personal information and places obligations on organisations that process it. Revive Body Rolling is fully committed to POPIA compliance.
What We Collect & Why
| Information | Purpose | Legal Basis |
|---|---|---|
| Name, email, phone | Booking & communication | Contractual necessity |
| Health disclosures | Treatment safety | Consent & legitimate interest |
| Booking history | Service delivery | Contractual necessity |
| Website cookies | Site functionality & analytics | Consent |
Fresha & POPI Compliance
Our booking system, Fresha, handles appointment scheduling and client data management. Fresha:
- Acts as a data processor on behalf of Revive Body Rolling
- Maintains GDPR and international data protection compliance
- Collects consent for communications during the booking process
- Stores data securely with encryption and access controls
- Provides you the ability to manage your data through your Fresha account
When you book through Fresha, you will be asked to consent to their data processing terms. This is separate from our website cookie consent and covers the personal information needed for your booking and treatment.
Your Rights
Right to Access
Request a copy of the personal information we hold about you.
Right to Correction
Request that we correct any inaccurate or incomplete information.
Right to Deletion
Request deletion of your personal information, subject to legal retention requirements.
Right to Objection
Object to processing of your information for specific purposes.
Right to Withdraw Consent
Withdraw previously given consent at any time.
Right to Complaint
Lodge a complaint with the Information Regulator of South Africa.
Information Officer
To exercise any of your rights or for POPI-related enquiries, please contact our designated Information Officer:
Revive Body Rolling
Email: info@revivebodyrolling.co.za
Information Regulator
If you are not satisfied with how we handle your personal information, you may lodge a complaint with:
The Information Regulator (South Africa)
Website: inforegulator.org.za
Email: complaints.IR@justice.gov.za